We just had the best Christmas party night! The food was amazing, especially the huge turkey dinner, and the quick delivery of extra gravy made it even better. We are definitely coming back next year!

Great food and service, but the carpets were a bit dirty. Free Wi-Fi helped.

Great staff and amazing food. Room cleanliness needs significant improvement.

The three-course meal at the Christmas party was incredible, especially the turkey dinner with extra gravy! The staff were very accommodating, enhancing our festive experience greatly.

Consider bringing a portable air purifier if you're sensitive to damp smells in the rooms.

Can't recommend highly enough for a brief retreat

Comfortable room, convenient location, with free parking and a free wi-fi connection that made planning daily excursions effortless as we explored local attractions and enjoyed a pleasant stay.

Absolutely nothing to say about dislikes.

The staff provided exceptional service, efficiently assisting with all my needs during my business trip. The room was neatly decorated with a cozy atmosphere, making it an ideal space for relaxation after work. the hotel had a convenient business center that facilitated my meeting preparations successfully.

Limited parking options posed a challenge.

The lounge area offers a cozy spot for unwinding, filled with charming decor that enhances its inviting atmosphere. The hotel features a bar with a solid selection of beverages, creating a comfortable space to enjoy refreshments.

Upon entering, the musty smell fills the air, giving an unwelcoming first impression. The carpeted stairs leading to the rooms felt dated and stained, while the corridors had piles of unkempt cleaning supplies that detracted from the overall tidiness. My attic room had a noticeable damp odor, and the old shower curtain and poorly designed bathroom fixtures raised concerns about maintenance. the television only seemed to want to play one channel, and the absence of basic tea-making facilities like a kettle was a bit disappointing.

perfect base for exploring parks and landmarks

I just loved this place because it was only a few steps from the Fry Art Gallery and a short walk to the Saffron Walden Museum, making it super easy to enjoy delightful city strolls. also, the staff were incredibly helpful and friendly, truly making our stay special.

The lounge area was cozy, adorned with charm, making it perfect for relaxation. The accessibility was decent, allowing easy movement for seniors, which made our stay more enjoyable.

More staff assistance would enhance the experience.

A Hidden Gem with Potential!

Although our stay had its challenges, the staff went the extra mile to help. The bar area felt welcoming, and a lovely pub nearby provided tasty refreshments. For a smoother experience, considering alternative dining options is advisable. Looking forward to seeing improvements in accommodations!

The room was cramped and smelled damp right away. The carpeted stairs were pretty dirty too, not a great first impression. Our attic room had an old shower curtain and the TV only worked on one channel, which was super annoying. We had to open the windows just to breathe. no kettle for tea, just a questionable bottle of water—yikes. I could definitely feel the mattress springs while trying to sleep. Not a fun stay.

Just a commendable fit for a transient visit in Saffron Walden with exceptional value. The staff do their best here, but the overall experience is quite substandard. Avoid the attic rooms if possible.